We do not allow our sites to be hosted on anything other than our systems at this time during the contract period. Once the contract is over and you choose not to continue with a hosting and maintenance plan, you can host your website on any platform you choose.

Generally, we take support requests one at a time. If you have several requests, we prefer to jump on a call to see what we can do. We cap most requests to focus on new page creation, fixing bugs/errors, and assisting with changes. Anything beyond that could require a custom quote if you are trying to extend features or integrate 3rd party platforms. We'll communicate this with you before doing any work.

Our website packages require no minimum commitment to sign up, but they have a 12-month commitment to own the website outright if you want to take it over and manage and self-host it in the future. With this approach, we can offer lower costs while staying dedicated to a long-term relationship. If you want to cancel early but keep the site, we require a payment of the remaining months you have within the 12-month minimum.

If you complete your 12-month commitment and decide to take over your site for hosting, support, and maintenance, there are a handful of items you will want to cover. Of course, moving to a trusted hosting provider is key, such as taking over any plugins, extensions, and theme licensing upon handoff. Each site may have a different set of integrations, but feel free to ask us during this process, and we can provide a list of which ones you take over as Leading Biz's licenses do not transfer ownership. Our sites also run an SMTP system to process and send emails. You'll need to replace the SMTP or work with your hosting provider on a new solution, as some have it built in. Lastly, we use an email spam filter. You'll need to replace this to avoid your site getting overwhelmed by junk submissions. If you have any questions, reach out to our team.

Payment can be made via ACH bank transfer, Check, or Cash (if local). We will email you an invoice each month, and payment instructions will be on there as well to help make it easy.

Yes, to expand on the previous FAQ answer, you can cancel anytime, but that does not mean you can keep the site. Ownership is transferred only after the 12-month minimum or a contract payoff. If you cancel prior, we will delete the site at the 30-day mark from your prior monthly payment.

Text message lead notifications are part of your website package. SMS notifications allow you to receive instant alerts when you get new leads, enhancing your response time and customer engagement.

We do not offer discounts for features you do not utilize or do not need.